For teams who know that a message unanswered is a customer lost.

5.0 (200k reviews)

Built For The Next Billion Conversations.

Agentic CPaaS · DPDP & TRAI Native · Global Infrastructure

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Simplify The Way You Message Offering On-Demand Access To Your Customer While Enabling Dynamic Collaboration That Keeps Everyone Aligned And Working Toward Shared Objectives

Message to Resolution

0ms

Every inbound message triggered, understood, acted on, and confirmed — in under 200 milliseconds.

Return on Investment

0%

Resolution accuracy measured across live agentic deployments on the Anthropic Claude engine.

Our Channells

Every Channel Your Customer Uses. One Platform That Resolves.

The same AI, the same context, the same resolution quality — across every channel your customers already use.

Meta WhatsApp

Meta WhatsApp

Deliver rich, real-time customer conversations with automation, campaigns, and full agentic resolution. The highest-engagement business messaging channel — powered by Meta Cloud API via official BSP partnership.

Google RCS

Google RCS

Rich messaging with verified sender identity, full media support, and read receipts. The next-generation SMS — native on Android, carrier-verified, and brand-safe.

SMS-DLT

SMS-DLT

DLT-registered, high-deliverability SMS for alerts, OTPs, and campaign reach. Works everywhere — still the most universal channel on the planet.

Telegram

Telegram

Bot-native support and automation for Telegram-first audiences in fintech, crypto, and community-driven products globally.

Instagram

Instagram

Resolve support queries and run campaigns directly in DMs. Built for brands with social-first customer journeys across markets.

Coming Soon

Coming Soon

Voice and Email are on the roadmap. The same AI, the same resolution quality — on every medium your customers use. Voice · Q3 2026 · Email · Q4 2026

One Platform. Every Capability. No Fragile Integrations.

Agentic AI, conversation flows, live agent inbox, campaign engine, and compliance — in one platform. Not six vendors held together by fragile integrations.

Our Features

AI-Powered Engagement

Detect intent, retrieve context, call your APIs, update your CRM, and confirm the outcome — all before a human needs to look. Dootiq resolves. It doesn't just respond.

High-Scale Performance

Campaigns of 12,000+ messages execute without queueing delays. 10M+ messages per day on Redis and BullMQ infrastructure — zero degraded delivery under any load.

Compliance-First Architecture

ISO 27001 architecture. Regionally hosted on Azure. Data residency guaranteed. Hash-chained audit trails that stand up to regulatory scrutiny — always on, never reactive.

Enterprise-Grade Security

Secure, encrypted, and enterprise-ready communication infrastructure built for regulated teams at every scale.

Unified Customer Inbox

Every conversation across every channel, in one shared inbox — with full history, assignment, and SLA tracking.

Built differently for industries.

  • Your Vertical.
  • Your Rules.
  • Your Resolution.

Each vertical brings its own conversation patterns, its own regulatory perimeter, and its own definition of “resolved.”

BFSI

A customer flags a transaction. Dootiq verifies their identity, retrieves details, runs a fraud check, and responds — PII never exposed, every action logged for regulators.

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Healthcare

A patient needs to reschedule. Dootiq confirms their identity, finds an open slot, books it, and sends the right prep instructions — handled with the sensitivity healthcare demands.

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Travel

When a flight changes, your customer shouldn’t wait on hold. Dootiq has the booking context ready and handles the rebooking before frustration can set in.

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Real Estate

A new lead doesn’t have to go cold. Dootiq qualifies the prospect, answers property questions, and books the site visit — before your team even sees the notification.

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Trust & Compliance

Built for teams regulators actually audit.

For BFSI, healthcare, and regulated businesses — compliance isn't a checkbox. It's in the product from day one, not retrofitted after a regulator calls.

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Full control over your customer data — stored on regional Azure infrastructure, never exported without your authorisation

Hash-chained, tamper-evident audit trail — ready when a regulator comes asking, not rushed together after

Data Storage compliance card
Pricing 💸

Pay for Conversations. Not Empty Seats.

Usage-based pricing with no markup on Meta fees. We're onboarding 25 founding customers in 2026 with custom pilot pricing — so you can prove value before you commit to anything.

Pilot

Founding Customer

For teams who want to run a real pilot before signing anything.

Custom pilot pricing

First 25 customers · 2026
  • 1 active project, up to 10,000 conversations / month
  • Direct access to engineering team
  • White-glove onboarding in under 20 minutes
  • WhatsApp + 1 additional channel
  • Dootiq AI, Bot Builder, Live Inbox, Compliance
Contact to Sales
Most Popular

Growth

Scale

For teams ready to scale across channels without rebuilding their stack.

Custom · volume-based

Talk to us for a quote
  • Unlimited projects and team members
  • All five channels (WhatsApp, RCS, SMS, Instagram, Telegram)
  • Campaign Engine + Knowledge Base + Dootiq AI
  • Pass-through Meta fees, no markup
  • Priority support, dedicated CSM
  • Volume discounts beyond 100k conversations
Contact to Sales

Enterprise

Regulated

For teams in regulated industries where compliance can't be an afterthought.

Custom · contracted

Includes dedicated infra and SLA
  • Everything in Growth, plus:
  • Dedicated infrastructure, India-hosted
  • 99.9% uptime SLA with credits
  • Hash-chained audit trail and DPA
  • SSO / SAML, role-based access control
  • Compliance reviews, regulator support
Contact to Sales

Meta's conversation rates are passed through at zero markup. Founding customer pricing is locked for 12 months from the day you sign — no surprises as you grow.